Trends

Facility Shake-Out on the Horizon?

Is a shake-out looming among focus group facilities?   Its definitely a topic among researchers at conferences and wherever “old quallies” gather.  The conversation usually revolves around the obvious fragmentation of our industry with all the new methodologies and capabilities popping up.  The speculation is that many facility owners may simply be holding on until [...]

Mobile: “The Pocket Ethnographer”

“Mobile is an ethnographer in their pocket.” said Chris Jones of BrainJuicer today at the ESOMAR Qualitative Conference.  He was speaking of their success using mobile phones to conduct “self-ethnography.” His case study highlighted the differences between a brand’s segmentation definitions and how that people interact with that brand in real life.  For example, an [...]

New Online “Homework” Tool for In-Person Qual

Lets face it, focus group “homework” has not entered the 21st Century.  For decades, we sent respondents paper and pencil assignments or “diaries” and crossed our fingers hoping they will complete them.  Sometimes, you can find them completing the homework in the facility parking lot.  Some people forget completely.  Even when such “homework” is successful, [...]

Using Mobile with In-Person Qual

Here at 20|20, we are seeing more and more projects that utilize technology in tandem with in-person research.  The trend has accelerated recently with the introduction of LifeNotes mobile journaling tool. LifeNotes gives respondents the ability to respond to moderator requests by posting a picture, video and/or comment to their personal “wall.”  The moderator can [...]

Unilever Driving Qual Change through Accreditation

Two events in the UK this week highlighted the gulf that separates most researchers from the clients they seek to serve. Research-Live.com reported that Unilever is implementing a “new accreditation programme” for qualitative research suppliers.  The program will distinguish between “Research Leads” and “Moderators.”  To qualify, research providers will have to undergo about 3 hours [...]

P&G Makes Major Move to Asia

P&G announced yesterday that it is moving its Skin Care and Cosmetics unit to join its Baby Care unit in Singapore.   They want the leadership of these consumer brands to be near the biggest world markets with the greatest growth potential. This is a major step for a US-based, globally-competitive, consumer brand.  P&G has [...]

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